Terms & Condition
Background:
Luxus (“Luxus” or “Company”) is inter alia engaged in the business of trading of sanitary products, ceramic products, plumbing fixtures and fittings of metals, furniture and accessories etc. It presently operates and functions under the domain Luxusco. through its website Luxusco.in. Presently, in order to venture into the retail segment, Luxus is launching its D2C portal in order to effectively carry out the sale of toilet fittings products and other accessories.
Note:
Please print a copy of this Agreement for your records and read the terms and condition and privacy policies of this Agreement before registering your account and/or providing any additional information to the Website.
By accessing the Website, you consent and acknowledge to have understood and agreed to be bound by the terms and conditions of this Agreement and the Code of Conduct.
This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors and assigns. This provision shall survive termination of this Agreement.
By impliedly or expressly accepting these Terms, you also accept and agree to be bound by Privacy Policy available at Privacy Policy, which may be amended from time to time. Our Privacy Policy outlines how is your information processed amongst other things.
The terms and conditions are subject to change by Luxus any time, effective upon posting on the Company website, and your use of the Service after such posting will constitute acceptance by you of such changes. Such change shall be notified by posting an updated version of the Agreement on this page.
This document and the privacy policy is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. These ‘Terms of Use’ constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, DO NOT USE THE SITE OR THE SERVICES.
Applicability:
The terms and conditions narrated below governs the use of the Website and content thereof including text, data, information, photographs and applies to the sale of the products by Luxus through its website luxusco.in (here in after referred to as the “the Website”) unless omitted and/or superseded by a written instrument duly accepted by Luxus The provision of making available the products for sale though the website shall be collectively referred to as “the Services”.
By placing an order, the User/Visitor are offering to purchase Services on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure elaborated below for which Luxus will not be responsible.
Provision of Services:
Luxus intends to provide the Services across Pan India and currently only serves to selected cities. Luxus does not intend to provide Services or any part of the Services thereof through its website to any individual/ organisation outside the country of India. The products are provided “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing.
Collection of Information and Reason for such collection:
As a general rule, Luxus does not collect any personal information unless you choose to provide such information. In order to provide Services effectively, we require certain type of information provided below:
Name, Email id, Contact Number, Billing/Shipping address
When you access the Services online, our web servers also automatically create records of your visit. These records typically include IP-address, access times, the sites linked from, pages visited, the links and features used, the content viewed or requested, browser or application type, language and other such information (Log Data). We use Log Data to provide our Services and to measure, customize, and improve them, as well as collect and use them in the aggregate.
WordPress provides merchants a world class content delivery network (CDN) run by Fastly and Cloudflare. Using a CDN means that your online store will load quickly around the globe, despite the WordPress servers being in North America.
Files delivered over the WordPress CDN are minified and compressed automatically using Brotli, Zopfli, and gzip, reducing the size of the files the browser must download. Requests use HTTP/3 and TLS 1.3 to further enhance request performance and security. Users/Visitors consents to the storage of data in such location.
We use the information we collect to carry out our contractual commitments towards the Users/Visitors. In addition, we process Personal Data to comply with legal obligations and to help you find the most relevant information for your situation by customizing our Services to optimize your experience and fulfil delivery of such Services.
Payment Method:
The final price displayed on the website for each product shall be inclusive of the taxes and delivery charges. In order to make any payments for the purchase of the products, Luxus does not collect any part of payment on its portal. Any and all payments are redirected to and collected at Phonepe payment gateway portal (payment partner). Upon successful transaction, the payment partner will collect and remit the money to Luxus and upon receiving the payment, Luxus will initiate order processing. Luxus does not store with itself any sensitive personal information including Debit/Credit Card Number, CVV other details related to payment.
The following types of payment options shall be made available to the Users/Visitors:
Net banking, Debit/Credit Cards, UPI, Wallets etc.
No Cash on Delivery:
Luxus for the moment does not provide any Cash on Delivery Services. If and when introduced as a payment process, it may be applicable for selected Services and not necessarily for all Services.
Pricing and Availability:
While we attempt and ensure that all details, descriptions and costs which show up on the Website are precise, mistakes and errors might happen. Assuming we find a blunder in the cost of any Service which you have requested, we will inform you regarding this straightaway and provide you with the choice of reconfirming your order at the right cost or dropping it. On the off chance that we can’t reach you we will regard the request as dropped. Assuming you cancel after having effectively paid for the Servies, you will get a full refund.
Order Processing:
Luxus shall initiate processing of respective orders upon successfully receiving the payment for respective orders placed. Delay in Delivery could possibly arise in the event inaccurate details are provided. Luxus does not assume liability of any manner whatsoever for delay attributable for such reasons. Users/Visitors are advised to provide accurate billing information in order to avoid any delay in delivery.
Order Delivery:
Luxus shall make every endeavour to deliver the Services within the agreed time frame. The User/Visitor are required to accept the delivery of Services without any objection as long as the Services are delivered without material physical damage. If the delivery is not accepted for any other reasons except the above, Luxus is entitled to levy cancellation charges as applicable.